Public Sympathy for The Antagonist

You must have ever heard about a real story from New Castle, England. Raoul Thomas Moat (37) has died from a dramatic ambushing by polices. He died suicide by a machine saw when police tried to ask him to surrender.
As we know Raoul Moat was the most wanted person in New Castle after his statement about war against everyone who made him separated with his ex-girl friend, Samantha Stobbart (22) and his two daughters. He has killed Samantha’s new boyfriend, Chris Brown (29) and injured David Rathband (42), a cop. Moat became the most frightening terrorist.
The story was started when Moat had made relationship with Samantha for six years. They have two daughters from the relationship. Moat was a former convict, so when he was in jail, Sam decided to break up with him. She made a new relationship with Brown, a cop. And it made Moat had a vengeful feeling. The government also did not allow him to meet his daughters because Sam neighborhood mentioned that he was a rude man.
He tried to kill Sam, but it just made her getting injured, he could kill Chris Brown and injured David Rathband during patrolling. So he became the most wanted. He stated war against police, government and everyone who has separated him from Sam and his daughters.
On July 10th, 2010 police found and surrounded him in Northumberland, New Castle, England. When some polices tried to ask him to surrender, he asked for forgiveness to Samantha and asked to tell his daughters that he loves them. What he shared his feeling to the police made many people sympathetic to him. After his death, there are many people coming to the place where he died to give condolences. They gave their sympathy for Moat. Even there is a group in Facebook to give Moat an honor, and there are thousands people join the group.
The thing that makes me thinking is people who gave their sympathy to Moat, who blame the cops and government. Do they feel what Sam and her family felt when getting terrors from Moat? Do they feel what Chris Brown’s family felt when they lost him? Do they feel the fears of Sam’s family when Moat launched his terrors to the family?
I remember there is a story about a kidnapped victim who falling in love with the kidnapper. There is a connection between the kidnapper and the victim. What the kidnapper felt afforded to crush the victim’s heart. It happened to Moat. Moat’s feelings crushed public’s hearts. People don’t care about what he has done (killing a man and injured a woman and a man), and judge that it’s a normal for Moat to do that.